|
By taking an hour or two in the next week to
come up with a business development plan and
put it in writing, you'll set the stage for
a successful new year.
Answer the following five questions to get started
in creating a marketing plan that will improve
the effectiveness and efficiency of your business
development efforts during the upcoming year.
1. What happened
last year?
Before deciding what you want to accomplish
in the year ahead, review what happened in 2004.
It never fails to amaze me how much my clients
learn by doing this.
This year, I had a client who discovered that,
despite all of her external marketing efforts
(and they were substantial), almost two thirds
of her business came from referrals from two of
her partners.
Analyze where your new business came from this
past year, and you may be surprised by what
you uncover as well. Did you receive more work
from existing clients, or referrals from one
of your partners?
Consider the marketing activities you utilized
in the last year--the lunches hosted, articles
written and
networking functions attended. Which marketing
activities resulted in business? Which didn't?
Did work come from that speech you gave to a
local industry group or from visiting with a client
at his office? Which activities took relatively
little time and resulted in work? Which ones were
time-consuming and produced no work?
2. What do you want
to accomplish in the coming year?
Set 1-2 business development goals for for
the new year. Your goals should be as specific
as possible and should typically include numbers
and targets to aim at. For example, get three
new clients in the hospitality industry, develop
two new referral sources from within the firm's
real estate group, or increase your originations
by 15%.
3. What will you do
to reach your goals?
What actions will you take in the new year
to successfully meet the goals you've just set?
This is not simply a "to do" list
of possible marketing activities. It should include
a clear description of *who* you are focusing
your marketing efforts on, the specific *activities*
you will engage in and *deadlines* for accomplishing
those things. It might also include who will help
you in carrying out your plans.
4. Does your plan
include a significant number of one-on-one activities?
Relationship building should be a key component
of your plan. Whether you make one call a day
to a current or past client or have lunch once
a month with a potential referral source, time
and again clients report that activities that
involve personal contact typically generate the
"biggest bang" for their marketing efforts.
Recently, one of my clients sent an e-mail to
a former client inviting him to dinner after a
conference they both were attending. The former
client declined the dinner invitation but sent
a new matter instead!
5. When will you review
your plan?
You'll want to set aside time to review your
plan at least quarterly. Too often, people prepare
business development plans and never look at them
again.
You took the time to prepare it; make sure you
benefit from your efforts.
Ask: How is it working? Do I need to fine-tune
it?
What help do I need to make sure that my planned
activities actually happen and that I keep up
my marketing momentum?
Addressing these simple questions can help you
look for business in all the right places--making
your marketing easier and more effective in
the coming year.
Here's
to a very successful new year!
|