from Focus on Rainmaking by Sara Holtz
"You don't change your horse mid-race" is good advice for
jockeys, but perhaps not as good for lawyers looking to take
their practices to the next level. As you move through the
course of your career, you may "outgrow" marketing
activities that served you well in the beginning.
A strong reputation in your area of specialty is a
tremendous asset in your business development activities. If you're like many of my clients, you may attribute that
reputation to your tireless participation on the speaking
circuit, prodigious writing, or having filled your calendar
with bar association committee meetings. I don't doubt for a minute that all of these activities are powerful for developing a reputation as an expert.
Once you've developed that reputation, though, the question
is no longer whether these activities worked in the
past, but rather whether they are what is needed at this
point in time to grow your business.
As anyone who has ever traveled across country to give a
speech or spent countless hours in a bar association
committee meeting in a far-off city knows, these are very
time-consuming activities.
(If you doubt me on this, keep track of just how much time that next speech actually takes--including all the
preparatory conference calls, developing your
presentation and the accompanying handouts, and travel to
and from the venue. It may be a real eye-opener.)
Don't get me wrong. There's a lot to be said for giving back
to the profession, doing things you enjoy doing, and getting
together with people you like--just don't mistake those
activities for effective business development.
If you intend to engage in effective business development,
don't just fill your calendar with the same activities that
you have employed in the past. Instead, it is valuable to
ask:
- Are you continuing to do these activities because you
like them and they are well within your comfort zone or
because they are generating work from new clients?
- Is building your reputation what you really need at this
point to be successful in business development? Or is
your reputation now premised more on the clients you
represent and the work you do rather than the speeches
you give and the articles you write?
- Is it time to move on to activities that may be less
comfortable but more effective at this stage in your career?
To determine which activities are most effective for you at
this stage in your career, take an inventory of all the
marketing activities you were involved in during the last
twelve months.
For each activity, record how long it took (be honest, now)
and what business development results it produced--a new
matter, a referral, an opportunity to meet a key
decision maker, or (gasp!) nothing.
Then review your list and identify which activities
produced the greatest results for the least investment of time.
As you look over the tasks that weren't as effective as you
might have liked in getting results, determine whether there
are ways you might make them more effective, or what you
might replace them with.
- You might decide to replace a calendar full of speaking
events with one annual conference strategically selected
for the visibility and credibility it gives you.
- If you chaired a bar committee to encourage referrals
and didn't meet with much success, perhaps you could
generate more referrals by having lunch with a former
client and asking for a referral.
- Consider exchanging time-consuming, minimally effective
activities for new strategies like reconnecting with a
former client, sending a thank-you gift to a referral
source, or creating a marketing database to stay in
touch with all the people you have already met through
your speaking and bar association activities.
If you find you've outgrown some of the old marketing
activities that have served you well, replace them with
focused, relationship-building new approaches that will maximize
your business development.
Maybe it's time to get off that comfortable, tried-and-true
"marketing horse" and switch to another that just might take
you to a new level in your practice.
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